SHIPPING POLICY

We may use various courier on domestic orders. International orders are shipped with HKPost.

​

Standard Domestic Orders – 2-3 working days from dispatch
Standard International Orders – 5-10 working days from dispatch

Please note this is a guide only, and does not include any customs processing time upon arrival at the destination.

RETURN & EXCHANGE POLICY

• Apart from pre-order item is discontinued, refund will not be issued under any circumstances

• In the unlikely event that we supply goods that are faulty, we will exchange them or issue you a credit note(has to be used within 3 months). Goods must be unused and in original packaging. Please contact our customer service via email within 3 days of delivery.
  *Clearly specify your invoice number and provide photographic proof of the faulty item.

• All return/exchange items have to be unused and in its original packaging.

• If there is any dispute, the company reserves the right of final decision.